Friday 11 November 2011

How to improve your business by being consultants to yourselves

Here is a tried and tested way to improve your business which I use regularly with clients:

1. Select a small team of 3/4 people who are really up for it. Not the 'experienced' nay sayers but younger recent recruits with an open mind, wanting to make a name for themselves.

2. Create an innovation culture. Ensure you join the group as the CEO or MD but not as the boss, as a facilitator. Tell the team you are going to work on the business together and make some significant improvements.

3. Brainstorm for improvements. Where are the opportunities to significantly boost sales, profits, services or efficiency?
Tip: Follow the money.

4. Identify 3/4 areas to focus on which hold potential for significant gains.

5. Get team members to analyse the areas by getting the facts, trends, stats, KPI's etc. What is really happening here?
Tip: No fear or favour, get the facts not opinions.

6. Identify opportunities for improvement. Where are the quick wins? Where will we get the biggest improvement on the business with the least effort?

7. Try fixing problems, installing new rules or solutions.

8. Celebrate success and learn the lessons! Remember to say thank you!

Not rocket science, but if done well can produce results beyond expectations!

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